Terms & Conditions

Last Updated: January 2026

Welcome to 35bd, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of our website, mobile platform, and all associated services. By registering an account or using any part of the 35bd platform, you acknowledge that you have read, understood, and agree to be legally bound by these terms in their entirety.

35bd reserves the right to amend, update, or replace these Terms & Conditions at any time. It is your responsibility to review these terms periodically. Continued use of the platform following any change constitutes your acceptance of the revised terms. If you do not agree to any part of these terms, you must immediately stop using the 35bd platform.

1. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you (the user) and 35bd. By accessing, registering, or using any service offered on the 35bd platform, you confirm that you are of legal age, that you have the legal capacity to enter into this agreement, and that you accept all terms set out herein without reservation.

The following actions are all considered acceptance of these terms:

• Creating a new 35bd account
• Making a deposit or withdrawal transaction
• Placing any bet or participating in any game on the platform
• Claiming any bonus, promotion, or free spin offer

2. Eligibility Requirements

Access to the 35bd platform is restricted to individuals who meet all of the following eligibility criteria. 35bd reserves the right to request proof of eligibility at any time and to close accounts where eligibility cannot be confirmed.

Age and Identity Verification

To use 35bd, you must satisfy all of the following conditions:

• You must be at least 21 years of age at the time of registration and at all times during your use of the platform.
• You must provide accurate, truthful, and complete personal information during registration, including your full legal name, date of birth, and valid contact details.
• You must not already hold an active or previously suspended 35bd account. Only one account is permitted per individual.
• You must not be accessing the platform from a restricted jurisdiction where online gambling is prohibited by law.

3. Account Registration

To access the full range of services on 35bd, including cricket betting, live casino, slots, and mini baccarat, you are required to create a personal account. The registration process is straightforward and typically completed within a few minutes.

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. 35bd strongly recommends the following security practices:

• Use a strong, unique password that is not shared with any other online service.
• Never share your login credentials, OTP codes, or account details with any third party, including 35bd customer support staff.
• Log out completely from shared or public devices after each session.
• Notify 35bd support immediately if you suspect any unauthorized access to your account.

KYC Verification

35bd is committed to maintaining a safe and compliant platform. As part of our Know Your Customer (KYC) process, you may be required to submit identity documents including a valid national ID, passport, or other government-issued identification. KYC verification may be required before your first withdrawal or at any point deemed necessary by the 35bd compliance team. Accounts that fail to complete KYC verification within the specified timeframe may be suspended or closed.

4. Deposits and Withdrawals

35bd supports a range of payment methods designed to serve Bangladesh-based players conveniently. All financial transactions on the platform are processed in Bangladeshi Taka (BDT) and are protected by SSL encryption.

Supported Payment Methods

35bd currently supports the following payment channels for deposits and withdrawals:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Internet banking: Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank
• International cards: Visa and Mastercard (where supported by your card issuer)
• Cryptocurrency transfers may be available — contact support for current availability.

Withdrawal Conditions

The following conditions apply to all withdrawal requests on 35bd:

• Withdrawals can only be processed to the same payment method used for the most recent deposit, subject to method availability.
• Any active bonus funds must meet the applicable wagering requirements in full before a withdrawal request can be approved.
• 35bd reserves the right to conduct additional verification checks before processing any withdrawal above ৳20,000.

5. Bonuses and Promotions

35bd offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside individual promotions:

• Bonuses are non-transferable and may not be exchanged for cash until all wagering requirements have been fully met.
• Only one bonus may be active on an account at any given time unless explicitly stated otherwise in the promotion terms.
• Welcome bonuses are available only to first-time depositing users and cannot be claimed multiple times.
• 35bd reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse, manipulate, or exploit bonuses (including through multi-accounting) will result in immediate account suspension and forfeiture of all associated funds.

Seasonal promotions tied to events such as the Bangladesh Premier League (BPL), IPL, T20 World Cup, Eid, and Pohela Boishakh may carry additional, time-limited terms. These will always be published in full at the time the promotion is launched. Players are responsible for reading all applicable terms before opting into any promotional offer.

6. Betting Rules

All bets placed on 35bd are subject to the rules and regulations applicable to the respective game or sporting event. By placing a bet, you acknowledge that you understand the relevant rules and accept the outcome as final, subject to any applicable dispute resolution procedure.

Cricket and Sports Betting

35bd offers pre-match and live in-play betting on cricket matches including BPL, IPL, T20 World Cup, and international test matches. Additional sports may include football, kabaddi, and hockey. The following rules apply:

• Bets placed after the official start time of an event may be voided at 35bd's discretion, particularly in live betting markets.
• In the event of a match abandonment, postponement, or cancellation, 35bd's event-specific rules will govern how bets are settled.
• Minimum and maximum bet limits vary by market and are displayed at the time of bet placement.

Casino and Slots Games

All casino games on 35bd, including live dealer tables, slots, mini baccarat, double exposure blackjack, and other RNG-based games, operate using certified fair-play technology. Game outcomes are determined by certified RNG systems and cannot be influenced by the player or 35bd. RTP (Return to Player) percentages are available from the respective game providers on request. 35bd is not liable for interruptions caused by technical failures during live casino sessions, though any unsettled bets at the time of a confirmed technical failure will be voided and stakes returned.

7. Prohibited Activities

The following activities are strictly prohibited on the 35bd platform. Engaging in any prohibited activity may result in immediate account suspension, permanent ban, forfeiture of balances, and referral to relevant authorities:

• Opening, operating, or benefiting from multiple accounts, whether under your own identity or any other identity.
• Using automated bots, scripts, or software to place bets, manipulate game outcomes, or gain an unfair advantage over other players.
• Engaging in any form of money laundering, fraud, or using funds derived from illegal or criminal activity.
• Colluding with other players or third parties to fix match outcomes, manipulate game results, or exploit platform vulnerabilities.
• Sharing, selling, or transferring your 35bd account to any other individual or entity.
• Using the platform while residing in or accessing from a jurisdiction where online gambling is explicitly prohibited.

35bd employs advanced fraud detection and monitoring technology. Suspicious account activity is reviewed by our compliance team and may result in account restrictions while an investigation is conducted. All decisions made by 35bd's compliance team are final and binding.

8. Responsible Gaming

35bd is committed to promoting responsible gaming across its platform. We believe that gambling should be an entertaining and recreational activity, and we take seriously our responsibility to prevent problem gambling. All players are encouraged to set personal limits and to seek help if gambling begins to affect their daily life, finances, or relationships.

• Deposit limits and session time limits are available to all registered players through account settings.
• Self-exclusion options allow players to temporarily or permanently suspend their own account. Requests must be submitted in writing to 35bd support.
• Reality check notifications can be enabled to remind players of time spent during a gaming session.

If you believe your gambling habits are becoming problematic, please contact 35bd support immediately at [email protected] to discuss available self-exclusion and support options. Remember: gambling is for entertainment only. Never gamble more than you can afford to lose.

9. Privacy and Data Protection

35bd collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection, storage, and processing of your personal information as described in that document. Your data is used solely for the purposes of account management, payment processing, fraud prevention, KYC compliance, and improving our services.

35bd does not sell, rent, or trade your personal data to third parties for marketing purposes. For full details of how your data is handled, retained, and protected, please refer to our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 35bd, its directors, employees, partners, and service providers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to:

• Loss of funds due to technical failures, network outages, or service interruptions beyond 35bd's reasonable control.
• Losses resulting from unauthorized access to your account arising from your failure to maintain the security of your login credentials.
• Any decision made by 35bd's compliance or risk management team in relation to account restrictions, bonus forfeiture, or bet voidance carried out in accordance with these Terms & Conditions.

11. Amendments to Terms

35bd reserves the right to revise these Terms & Conditions at any time. When material changes are made, we will endeavour to notify registered users via the email address associated with their account or through a prominent notice on the platform. Changes take effect from the date of publication unless otherwise specified.

It is your responsibility to check these Terms & Conditions periodically. If you continue to use 35bd after a revision has been published, you are deemed to have accepted the updated terms. If you do not agree with any revision, you should stop using the platform and contact support to close your account.

12. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the operation of online gaming platforms. Any disputes arising out of or in connection with these terms shall first be addressed through 35bd's internal dispute resolution process. You may submit a formal complaint to 35bd by contacting [email protected], clearly describing the nature of your dispute and the resolution you are seeking.

35bd aims to resolve all complaints within 10 business days of receipt. If a dispute cannot be resolved internally to your satisfaction, you may seek independent mediation or arbitration through an appropriate third-party dispute resolution service. Nothing in these terms limits your statutory rights as a consumer under applicable law.